When looking into this brand further, we discovered that apart from doing everything they can do help the world by refusing to support certain practices, they are also committed to helping their customers in any way they can during the design process, during the waiting period and even after the piece has been delivered. You can freely contact them online or via phone and because of the professionals that work for the company, you will definitely be able to get an answer to any questions you may have, regardless of whether you are asking about the design, the stones, the origin or whatever else you may be concerned with.
All in all we are actually very impressed with this company. Not only do they provide some incredible designs, which you can easily see on their website, but they also have a very clear mission of what they want to do with the world and how they want to help. Apart from that they have some great customer service, as we mentioned above, and if you are not the online shopping-type of person then they even have you sorted there and all you have to do is go to one of the Brilliant Earth locations in the USA. We wholeheartedly recommend this brand and we hope this article helped you see why.